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Dell XPS 13 laptop installation issue

description

I installed Veracrypt on a Dell XPS 13 laptop (250 GB SSD disk; Windows 8.1) and selected the option of full disk encryption.

After I created the USB recovery disk, I restarted to carry out the test. The laptop appeared to power off instead of rebooting; when I tried to start it up, I received an error from VC that access was denied (it appeared to be looking for the password, that hadn't yet been entered). I hit OK, and it booted into Windows and told me the test had failed. I selected the option to try again, and saw the same result - an apparent shutdown, then the error dialog. After I went back into Windows, I searched for the error circumstances but have found nothing related.

I've disabled the boot changes till I can determine what caused this.

Are there any known issues re. installing on SSDs? Any ideas what might be going on here?


Thanks,

Des

comments

ddougan wrote Nov 25, 2016 at 1:51 AM

Apologies - I posted this on the wrong page. I should have opened a thread on the Discussions page, as it's unlikely this is a bug.

Des