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Crashes on Windows 10

Topics: Technical Issues
Apr 24 at 9:30 AM
Hi,

I installed Veracrypt version 1.19 on my windows 10 machine. I managed to create a 20G encrypted drive in a .hc file. However now I get intermittent blue screens. The guide gives this advice.

"If the problem persists, run VeraCrypt and select Help > 'Analyze a System Crash' shortly after the system crashes or restarts."

However if I go into Help there is no Analyze a System Crash option? If I uninstall VeraCrypt the blue screens stop.

Thanks

Emmet
Apr 24 at 5:44 PM
Edited Apr 24 at 5:45 PM
Hello Emmet,

Did you check the Windows Event Viewer for crash information as to what software driver caused the issue?

You can try this tool to view the dumps. However, I am not sure if this tool will work for Windows 10.

http://www.nirsoft.net/utils/blue_screen_view.html

MS has DaRT 10 that one of the components is a crash analyzer.

https://technet.microsoft.com/en-us/itpro/mdop/dart-v10/diagnosing-system-failures-with-crash-analyzer-dart-10


In case there is an incompatibility with your AntiVirus software, try disable or deinstall the AV to see if BSOD have stopped.

PS: VeraCrypt 1.20 Beta 2 is stable if you wish try that option.

https://sourceforge.net/projects/veracrypt/files/VeraCrypt%20Nightly%20Builds/